A steris service technician arrived at the facility, inspected the washer and found a concrete chunk in the washer's condenser which was blocking the drain tubing/connector.The technician resolved this issue by removing the concrete chunk.The technician then ran a test cycle and confirmed the unit to be operating to specification.The steam leak was due to a non-functional condenser caused by an unnoticed concrete chunk that fell into the washer during installation.This unit was installed on june 25, 2014 and is under steris warranty.
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