It was reported that during a training by the facility's staff, the autopulse platform did not recognize known, good fully charged batteries.The platform indicated that the first battery was empty.The platform performed compressions for two minutes with a second battery but then stopped.With a third battery, the platform started to intermittently power on and off and then stayed off.No patient involvement was reported.No further information was provided.
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The autopulse platform in complaint was returned to zoll on 09/15/2014 for investigation.Investigation results as follows: visual inspection of the returned platform shows that the front enclosure was cracked.The physical damage found during visual inspection is not related to the reported event of the autopulse platform not recognizing known good, fully charged batteries.The damage appears to have been caused by normal wear and tear (autopulse manufactured in march of 2011).A review of the autopulse platform's archive was performed and the archive data shows that no sessions occurred on the reported event date of (b)(6) 2014.Functional testing was performed and the reported issue was not confirmed.The platform ran with a large resuscitation test fixture (lrtf) for 60 minutes and no faults were observed.In addition, several known, good test batteries were installed into the platform and the device powered up with no problems.No batteries were returned for evaluation.Battery management assessment was performed and no issues were observed.Based on the investigation, the part identified for replacement was the front enclosure.In summary, the reported complaint that the autopulse platform did not recognize known good, fully charged batteries was not confirmed during functional testing.The physical damage found during visual inspection is unrelated to the reported complaint.Upon replacement of the part, the platform was re-evaluated through functional testing and the platform passed all testing criteria.
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