The affiliate stated the customer reported diluent leaked within the instrument, came in to contact and short circuited the solenoid expansion board involving the unicel dxh 800 coulter cellular analysis system.The customer then observed a small amount of smoke emitted from the instrument with a burning odor.There was no fire, sparks, arcs, or flames.The fire department was not requested, and the fire extinguisher was not used.The operator was wearing proper personal protective equipment (ppe) consisting of gloves, a laboratory coat, and eye protection and did not have direct contact with the fluid.There was no operator injury or adverse effect associated with this event.The customer indicated patient results were not impacted.There was no patient consequence associated with this event.A beckman coulter field service engineer (fse) was dispatched to assess the instrument.
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The field service engineer (fse) observed a few milliliters of diluent leaked from the loose quick disconnect (qd211).The fse tightened qd211 and resolved the fluid leak issue.The fse replaced the solenoid expansion board and cables to resolve the burnt solenoid expansion board issue.The instrument conformed to the manufacturer's published performance specifications and was returned to normal operation.In conclusion, the likely cause of the event is attributed to the loose quick disconnect, qd211.A definitive root cause is unknown.(b)(4).
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