I would like to have a refund because the gum protector did not fit like it was suppose to.It was damaged (broke).Noticed both protectors in 2 pack had a "crack" before boiling.Describe this as a seam where they were made or put together rather than a defect, and they looked fine and were not separating or coming apart prior to boiling.Put them in the boiling water and after approximately 5 seconds in the boiling water, they came apart - they both just fell apart.
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This complaint has not been confirmed.Device not returned to manufacturer, and no lot number info was given so an evaluation cannot be performed as to the root cause or actual nature of the problem.No injury was reported, no medical attention was reported to have been sought.This is being reported as a possible delamination, as choking is possible as a result of delamination.
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