Model Number BI-700-00027-120 |
Device Problems
Device Operates Differently Than Expected (2913); Appropriate Term/Code Not Available (3191)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/24/2014 |
Event Type
malfunction
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Event Description
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A medtronic representative received a report from a site that when pressing the drive handle to move their imaging system forward, it drove backward.In trouble-shooting, the site released the clutch and manually moved the system.No further details were provided.There was no patient present when this issue was identified.
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative, following-up, has not been allowed on site to perform a system check-out as the hospital is still under construction.No parts have been returned to manufacturer for analysis.
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Manufacturer Narrative
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The suspect strength gauge was returned for evaluation.The reported event was confirmed.Strength gauge was tested on the bench, when strength was applied to the gauge, output was constant not changing as expected.Replacing the strength gauge resolved the issue.
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Manufacturer Narrative
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A medtronic field representative went onsite and found that the strain gauge was broken on the system.The representative replaced the strain gauge and this resolved the issue.System is no fully functional.
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Manufacturer Narrative
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(b)(4).On mdr-fu1 was missing a "w." it should state, "system is now fully functional.".
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Search Alerts/Recalls
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