The manufacturing lot number associated with this complaint was 1409400238; it was released on (b)(6) 2014.The device history record (dhr) review indicated that there were no quality issues and no deviations related to this failure mode found.There are no non-conformances related to the reported issue.The sample was provided and based on examination under a microscope, a hole in the catheter was found below the butterfly.It is important to mention that the instructions for use states: do not use a sharp clamp or instrument to handle the catheter as a minor cut could tear or break the catheter.It further states, do not stretch the catheter as too much tension could tear the catheter.Based on the investigation, it is likely the device was damaged during use as the catheter was found with a cut below the butterfly.The reported issue has been confirmed with a cut below the butterfly.With the available information, the most probable root cause could be considered misuse (leak could be caused due to a sharp object).No additional actions are required at this time.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling) are in place to prevent nonconforming product from leaving the manufacturing facility.As per procedure, manufacturing performs 100% leak testing at the final stage of production, which would identify this issue in the catheter assembly.This complaint will be used for tracking and trending purposes.
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