Us reporting agent notified on: (b)(4) 2014.Manufacturing site evaluation: samples received: 1 opened racepack.There are no previous complaints of this code/batch.There are no units in oem stock.We have received one open sample with the needle detached from the thread.Thread is still wound on the pack.We have tested the knot pull tensile strength of the sample received and the result fulfill the requirements of the oem.Reviewed the batch manufacturing record, this product had a normal process and the results during the process fulfill oem requirements.Regarding the defect of the needle and the thread were not connected, without any closed sample we cannot carry out an analysis in order to take a decision.Final conclusion: the complaint is not corresponding (not justified).
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