Model Number BI-700-00027-120 |
Device Problems
Display or Visual Feedback Problem (1184); Issue With Displayed Error Message (2967); Output Problem (3005)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/04/2014 |
Event Type
malfunction
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Event Description
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A medtronic representative reported an o-arm 1000 imaging system displaying an error message when trying to create a dose report after surgery.The dose report could not be created.No further details were provided.There was no patient present when this issue was identified.
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.08/11/2014 a medtronic representative, following-up at the site, confirmed other dose reports on other patients were created without any issues.Software investigation was completed.This issue was documented in a medtronic software anomaly tracking database.
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Manufacturer Narrative
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A capa was created to address the reported incident.Based on the capa investigation, the identified root cause for this event was that the operator performed an invalid work list download sequence.This is an unanticipated sequence of user action outside of the typical post-operative workflow when the dose report is uploaded for possible accumulation into the patients' lifetime dose records.
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Search Alerts/Recalls
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