Based on the available information, this event is deemed a reportable malfunction.It was further suggested by the complainant the product packaging needs to change to make clear that the product is unsterile.The product lot number was recorded as could not obtain, indicating no lot number was available.As no complaint sample was received, as assignable cause could not be determined.No evidence was found that product failed to meet all of the requirements and specifications at the time of manufacture.There are no additional complaints reported for this specific icc code.A review of the complaint listing for the previous twelve months for this product icc code indicates this was the only complaint registered for this icc code, date and complaint issue.Product met specification and no corrective actions will be raised as a result of this evaluation.No additional patient/event details have been provided to date.Should additional information become available a follow-up report will be submitted.Reported to the fda on (b)(4) 2014.
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