The affected device was not returned to nidek for evaluation.However, a nidek field service engineer (fse) had conducted an on site evaluation and determined that the treatment output energies were higher than the display screen and had subsequently readjusted to meet specifications.Fse also found the focus shift point was off and adjusted the focus shift.The system has been working appropriately to date.Nidek have not received any complaints or injury related to the device to date.On (b)(4) 2014, nidek clinical specialist made attempts to contact the assigned fse via phone and e-mail to gather additional information regarding the reported event without success.If additional significant information is received at a later date, a follow-up report will be submitted.Nidek considers this failure mode a reportable event as the device has malfunctioned and has a potential to cause or contribute to a serious injury if the malfunction were to recur.
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