It was reported to nova biomedical that the consumer's son found her "passed out." the consumer reported that at 10:00am, she took her "normal" medication and approximately at 1:15pm, she subsequently experienced a hypoglycemic event requiring emergent food intervention.The consumer's spouse performed a blood glucose test getting a result on 192 mg/dl and he then administered a "dose" of glucagon.The consumer did not seek any medical intervention.During the call to customer support, it was revealed that the consumer did not control solution test for integrity before use their initial test strips as instructed on our directions for use.While on the phone, a control solution could not be performed because the consumer did not have any control solution.The meter and test strips will be returned for evaluation.
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Test strip lot number 1020213354, expiration date: 12/2015.Control solution lot none.Nova max test strip insert - quality control checking the system control solution test: the nova max control solution is used as a quality control check to make sure that your blood glucose monitor and the nova max glucose test strips are working correctly.Do a control solution test: each time you open a new vial of test strips.Nova biomedical awaits the return of the device for evaluation.Should any significant findings be a result of that investigation, a follow-up report will be filed.
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