Results: evaluation of the returned nurse call cable and alarm found that when the customer's nurse call cable is plugged with the unit, the unit does not send a signal to activate the red led at the nurse call test fixture.When the nurse call cable is tested with an in-house 8345 alarm, the cable does not send a signal to activate the nurse call light.The ground wire is broken inside the nurse call cable.No physical damage to the outside of the cable found.See manufacturer report # 2020362-2014-00301 for the alarm report.(b)(4).
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