It was reported that during set-up of the device for a cardiopulmonary bypass procedure, there was a blank screen on the t-link system.The power light emitting diode (led) was on.The device was not changed out, as the customer used paper charting for the case.The surgical procedure was completed successfully.There were no delays, no blood loss, or no adverse consequences to the patient.
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The reported complaint was confirmed.Per the laboratory evaluation, the pc appears to power up normally, except the display (no backlight) never comes on.Discovered a wire that runs to the backlight inverter board was charred and broken.The product will be sent to service to be brought to manufacturers specifications before being returned to the customer.If additional information becomes available on this complaint that would alter the facts nd/or conclusion, a supplemental report will be filed accordingly.
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