A replacement breast pump was sent to the customer and requested the defective breast pump be returned for eval.The defective breast pump has not been received at medela as of 09/17/2014.The product involved in the complaint was not returned for eval/investigation.Therefore, no conclusion can be made as to the cause of the event.Customer f/u was not successful.Should add'l info or the original product be received, resulting in new, changed or corrected info, a f/u report will be filed at that time.This issue with fire for the freestyle power adapter is currently being addressed in investigation (b)(4).
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