Model Number BI-700-00027-120 |
Device Problems
Application Program Problem: Dose Calculation Error (1189); Device Issue (2379); Improper Device Output (2953)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/18/2014 |
Event Type
malfunction
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Manufacturer Narrative
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The root cause of the reported issue was a software anomaly.The mobile viewing station computer was replaced on the system as well.It was determined that the computer had a corrupt operating system as well.After computer replacement the system has been functioning properly.Mobile viewing station computer evaluation results are as follows: the reported problem was due to software anomaly.Mvs computer was found to have an intermittent problem with the harddrive; initially c and d drives were shown as c, d, e, f instead of c1, c2, d1, d2.Once installed in the mvs station, it received boot up config error at power up on the mvs screen.Corrupted operating system.
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Event Description
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A medtronic representative reported an o-arm 1000 imaging system dose report containing lower values than expected from a prior spine procedure on (b)(6) 2014.No further details regarding the previous procedure were provided.There was no impact on patient outcome reported.
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Manufacturer Narrative
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(b)(6).Rma issued.Replacement mvs computer shipped to site 08/26/2014.Medtronic investigation of returned suspect mvs computer not completed.(b)(6) 2014 a medtronic representative performed an imaging system check-out, changed mvc computer and all areas passed.System performed as intended.
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Manufacturer Narrative
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A capa was created to address the reported incident.Based on the capa investigation, the identified root cause for this event was that the operator changes the gui parameters between the end of scan and when dose report commanded.This is an unanticipated sequence of user action outside of the typical post-operative workflow when the dose report is uploaded for possible accumulation into the patients' lifetime dose records.
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Search Alerts/Recalls
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