Customer reported to horiba medical (horiba) that the compressor connected to their abx pentra 400 chemistry analyzer is reporting compressor "errors" and that the customer noticed cooling unit power cord is burnt at the entrance/connector to the cooling unit.Customer powered off the unit and called horiba for service.There was no injury or illness in connection with this incident.A horiba medical field service representative (fsr) was dispatched to determine if the instrument was malfunctioning.The fsr confirmed the power entry module and power plug had melted/burnt at the power input connection to the compressor.The fsr replaced the power cord and the compressor power input module, and verified that the instrument settings were correct and that the analyzer was functioning.The damaged power cable connectors were returned to horiba for examination.
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