When screwing on a sphere to an instrument, the sphere fell apart.This issue occurred at the start of a procedure.Customer returned affected product for evaluation.Investigation of this issue determined that no adhesive was applied to the two hemispheres of the sphere.During assembly of the sphere, the adhesive is dispensed manual, therefore this is an isolated case of operator error.This failure has not recurred since this report.No serious implications to this issue were mentioned by the complainant.No pt was harmed and no serious injury occurred.
|