Based on the available information, this event is deemed to be a serious injury.Per the information received, the end user ran out of supplies and kept same appliance on longer than recommended.Current skin care consists of cleansing with water then pats dry and applies cream and then applies water.Skin care was discussed with end user.End user will see wound ostomy continence nurse at end of week for re-evaluation but, skin appears to be slightly better since on medication.The medication names were not known by the caregiver.No patient/event details has been provided to date.Should additional information become available, a follow-up report will be submitted.(b)(4).Note: the date of event was not provided, therefore the date used was the date convatec became aware.
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