A discordant, falsely low vancomycin result was obtained on one patient sample on a dimension vista 1500 instrument.The discordant result was reported to the physician(s), who questioned it.The sample was repeated on the same instrument and on another dimension vista instrument, resulting higher.The corrected result was reported to the physician(s).There are no reports of patient intervention or adverse health consequences due to the discordant, falsely low vancomycin result.
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The customer contacted the siemens customer care center (ccc).Ccc evaluated the instrument data and determined that quality controls were within range at the time of event.The cause of the discordant, falsely low vancomycin result is unknown, as the sample resulted as expected upon repeat testing on the same instrument.The instrument is performing according to specifications.No further evaluation of the device is required.
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