Model Number MODEL 250 |
Device Problems
Failure to Align (2522); Operating System Becomes Nonfunctional (2996)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 09/01/2014 |
Event Type
malfunction
|
Event Description
|
An analysis was performed on the returned flashcard and the reported allegation was not verified.No anomalies associated with flashcard software or databases were identified during the flashcard analysis.The flashcard and software performed according to functional specifications.
|
|
Manufacturer Narrative
|
Suspect medical device lot #, corrected data: the supplemental report #1 inadvertently did not report this information.Device manufacture date, corrected data: the initial report inadvertently reported this incorrectly.
|
|
Event Description
|
It was reported that the physician reported that the handheld device was malfunctioning.It was reported that the handheld screen was freezing upon interrogation.Troubleshooting, including hard resets, reportedly did not resolve the issue.A replacement device was provided to the site.The handheld and related software has not been received by the manufacturer to date.It was also reported that the handheld screen would not align, which is reported in mfg report #: 1644487-2014-02794.
|
|
Event Description
|
The suspect device was received by the manufacturer for analysis.However, analysis has not been completed to date.
|
|
Search Alerts/Recalls
|