On (b)(6) 2014, an abbott point of care (apoc) distributor was contacted by a customer who reported that analyzer sn (b)(4) would not activate.When the batteries were replaced visible smoke came from the battery compartment.The customer states the analyzer was operating with a red (fused) battery carrier.Apoc has determined that a component failure within the analyzer circuitry, may lead to the batteries becoming uncomfortably hot to touch in the area of the battery compartment when using a green non-fused battery carrier.However, the customer states that a red fused battery carrier was being used.Therefore the analyzer is unlikely to become hot to touch.The product was replaced and returning for investigation.Based on the information available, there were no patient or user related injuries associated with this complaint.
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