The device investigation and repair were performed in the field service technician.The blood pump module and single needle module were replaced and the replacement modules were calibrated.The field service technician performed a simulated treatment after replacing and calibrating the modules.The machine passed subsequent testing.The pump switching occurred at proper pressures.All issues were resolved during the field service investigation.The patient remembers the word "feedback" "bp feedback error" is the only message that contains the word "feedback".The level in the single needle chamber rose upwards through the tubing leading towards the single needle pressure sensor and the venous pressure which is typically 330 was 200 and it slowly dropped to a lower value.The patient could not return the blood in the circuit because he could not raise the pressure to switch on the single needle pump.The patient had taken a sleeping aid that evening.An investigation of the device manufacturing records was conducted by the manufacturer.There were no deviations or nonconformances during the manufacturing process.In addition, the batch record review confirmed the labeling, material, and process controls were within specification.
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