Device was used for treatment, not diagnosis.Implant and explant dates: device is an instrument and is not implanted/explanted.No service history review can be performed as this is a lot controlled item.The investigation could not be completed; no conclusion could be drawn, as the product is entering the complaint system.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Additional narrative: additional evaluation was conducted.The report indicates that the inner sleeve was missing the silver ball.The repair technician reported the stop ball was missing.The item is not repairable.The cause of the issue is unknown.A pd evaluation was conducted.The report indicates that the returned depth gauges show significant use during its lifespan.The hooked needle is intact, but the device is missing the ball bearing and spring.The depth gauge is part of 2.4 mm variable angle lcp distal radius system and is used to measure the depth of the holes for the 2.0mm/2.4mm screws to ensure the correct screw length is used during the procedure.The information is provided per the 2.4 mm variable angle lcp distal radius system technique guide j8301-i.Drawing 319_006, rev.F for the device(s) was reviewed.No drawing issues or discrepancies were noted.The design is adequate for its intended use and did not contribute to this complaint condition.The miniature ball bearing is missing.The dimensions, material, and tolerances are within specification.The design is adequate for its intended use and did not contribute to this complaint condition.The most probable root cause for this complaint is excessive force exerted on the depth gauge or placing / dropping heavy instruments on top of the device during the sterilization process could have led to this complaint condition.The complaint is confirmed, and the design of the device did not contribute to this complaint.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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