Us reporting agent notified on: (b)(4) 2014.Mfg site eval: samples received: 5 unopened and 1 open pouch (needle only, no thread).There are no previous complaints of this code/batch.There are no units in oem stock.Tested the needle attachment of the closed samples received and one of the samples did not meet oem requirements.Reviewed the batch mfg record, this product had a normal process and the results during the process fulfilled oem requirements.Final conclusion: the complaint is corresponding (justified).Corrective/preventive actions: oem has opened a corrective action in order to avoid this kind of incident in the future.
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