The fsr replaced the batteries and completed a release test.The unit operated to manufacturer specifications and was returned to clinical use.The suspect batteries were returned to the manufacturer for further evaluation.The reported complaint was confirmed.Per the laboratory evaluation, one of the two batteries will not properly charge or support a load.Conductance measurements were not available for the first battery initially, due to the low voltage.The second battery's conductance value measured 67, minimum requirement is over (b)(4) siemens.Service history shows the batteries were within their service life and were last replaced on 05/31/2012.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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