The companion 2 driver was not in use by a patient.The customer reported that when the companion 2 driver was docked in a companion 2 driver hospital cart, the driver touchscreen display worked but did not communicate with the hospital cart.The companion 2 driver was switched to another hospital cart and the same issue occurred.The companion 2 driver passed a system checkout in a companion driver caddy.This alleged failure mode poses a low risk to the patient, because the issue was observed when the companion 2 driver was not supporting a patient.In addition, the reported issue would not prevent the companion 2 driver from performing its life-sustaining functions.The companion driver has redundant, alternate power sources of external batteries and wall power.
|