The customer reported lower than expected vitros ckmb quality control results were obtained on a vitros 250 chemistry system.Vitros ckmb results 10.6, 10.9, 11.0, 10.6, 11.8, 10.4, 10.1, 6.1, 9.7 versus 18.1 u/l.A biased result of the direction and magnitude observed may lead to inappropriate physician action if undetected.No patient samples were affected, and there was no allegation of patient harm as a result of this event.This report corresponds to ortho clinical diagnostics inc.Complaint numbers (b)(4).
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