The customer reported a leak above the peltier module of a coulter lh 500 hematology analyzer which occurred when reagents were priming.The volume of the leak was less than 12 ml and was not contained within the instrument.The customer also reported the instrument generated temperature errors.The instrument operator was wearing gloves, a lab coat, and eye protection at the time of the leak.There were no reports of biohazard exposure to the leak.There were no erroneous results generated and patient treatment was not impacted in connection with this event.
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Beckman coulter (bec) customer technical support (cts) troubleshooted the leak with the customer via telephone.The customer found a leak in tubing at pinch valve pv37.Cts assisted the customer in replacement of the tubing, which resolved the leak.The leak had damaged the peltier module and mix chamber, which caused the peltier module to fail.A beckman coulter (bec) field service engineer (fse) was dispatched to evaluate the instrument.The fse cleaned and dried the peltier assembly connections, which resolved the temperature errors.The fse found the mix chamber drive assembly was not mixing and replaced the part to resolve the mix motor failure.The instrument was able to run without leaks or errors.Repairs were verified per established procedures.(b)(4).
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