(b)(4).One used lf5544 was received for evaluation and visual inspection found the knife is trapped and protruding from the jaws causing the jaws to splay.The customer reported that the jaws became splayed during use at the very beginning of the procedure.The reported condition was confirmed.The knife is trapped and protruding from the jaws causing the jaws to splay.Knife trap happens when the blade is extended and the jaws are not completely closed.This allows the knife track to open too wide and the blade moves out of its track.As a safety measure, the knife must be retracted in order to open the jaws.Tissue in the webbing may have prevented the knife from retracting far enough to allow the jaws to open.More frequent cleaning could have also reduced the difficulty activating the knife.The investigation identified the root cause of the reported event to be knife trap due to user error.The ifu cautions confirm that the jaws have reached the closed position and are locked (the handle is latched) before activating the cutter.Manufacturing non-conformances were reviewed and no entries pertinent to the customer's report were noted.
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