The customer reported quality control (qc) imprecision, and non-reproducible results for alpha-fetoprotein (access afp), for one patient sample, generated on the laboratory's unicel dxi 600 access immunoassay system (serial number (b)(4)).There was no reported change in treatment or injury to the patient in connection with this event.The sample was frozen serum sent to the customer by a satellite lab in a sarstedt pour off tube.The tube was thawed and mixed, before being placed on the analyzer.No centrifugation was done.There was no reported sample integrity.The most recent system check passed with results within service specifications.Afp calibration also passed and a review of the qc data indicates that all three levels were within customer expected range before the event.
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The patient's actual date of birth and weight were not provided by the customer.There is no indication that access accutni+3 reagent was returned for evaluation.A beckman coulter field service engineer (fse) was dispatched to the site to evaluate the instrument.The fse ran a system check, which passed for all measured parameters.There was no indication of an instrument malfunction.The cause of the event is unknown and cannot be determined with the available information.To date, the customer has not reported any further issues.Bec internal identifier for this report is (b)(4).
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