The customer reported obtaining an erroneous vitamin b12 result for one patient sample on the laboratory's unicel dxi 600 access immunoassay system (serial number (b)(4)).The initial result obtained was >1500 pg/ml, which was reported out of the laboratory.The patient was expected to be within the normal reference range for vitamin b12.The sample was diluted 1:5 and re-analyzed on the same instrument, which yielded 453 pg/ml, which was in the normal reference range.There is no report of patient injury or change to patient treatment in connection with this event.The sample was centrifuged at 3000 rpm for 8 minutes.System check passed on (b)(4) 2014.The customer sent the patient sample to beckman coulter for sample interference testing.Reference range for access vitamin b12: 180 - 914 pg/ml.
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