A non sterile enterprise vrd was received inside of a non cordis guide wire packaging pouch and this was inside of the original enterprise packaging pouch.The enterprise was received inserted in the introducer tube.The enterprise stent was received already deployed.The involved microcatheter was not received.No anomalies were observed on the received unit.The enterprise stent was observed under a microscope and it presented no damages or anomalies.No functional analysis could be performed as the involved microcatheter was not received and the enterprise stent was received already deployed.Lake region medical reviewed the device history records relative to the manufacturing, inspecting and packaging of lot 10364513.The device history record review also included a review of the certificate of conformance received from specialty coatings systems and nitinol devices and components, along with lake region medical's internal receiving inspection records for the stents issued to the complaint lot.The history records indicate this product was final inspection tested at lake region medical and was determined to be acceptable.The failure that the stent prematurely deployed in the microcatheter hub reported by the customer could not be confirmed; the failure that there was resistance/friction through the microcatheter could not be properly evaluated as no functional test could be performed because the stent was received already deployed.The exact cause of the events experienced by the customer could not be conclusively determined.However, procedural/handling factors appear to have impacted on the failure experienced by the customer.The device did not present any obvious indication of manufacturing defect or anomaly that could contributed to the event as reported.Neither the product analysis nor the dhr review suggests that the failures could be related to the enterprise manufacturing process; therefore, no corrective action will be taken at this time.
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