A replacement power supply was sent to the customer.The product involved in the complaint was not returned for evaluation/ investigation at this time.Therefore, no conclusions can be made as to the cause of the event.Should additional info or the original product be received, resulting in new changed, or corrected info a f/u report will be filed at that time.As a result of capa (b)(4) which was initiated for pump in style transformer overheating/melting issues, a field action safety notification was initiated on 04/04/2011.Activities related to this notification are on-going.
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