Caller alleging receiving false negative urine hcg results using hcg cassette for two patients.Hcg product received a negative result, patient went to emergency room and was evaluated as positive.Patient 1 id (b)(6) - email from distributor stated the patient was already in the stage of miscarriage when she went in to the doctor's office, complaining of abdominal pain.The pregnancy test gave a false negative result and she was sent to the emergency room where it was confirmed positive.She was 4 weeks pregnant.Doctor's office confirmed that patient went to the hospital the same day as she was seen in the doctor's office with abdominal pain." although multiple attempts were made to obtain additional and follow-up information, no additional information was provided.Mdr #2027969-2014-01100 submitted to address the complaint for second patient.
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Investigation conclusion: customer's observation was not replicated in-house with retention devices.Retention devices were tested with 20 miu/ml cutoff hcg urine control and 3 high level hcg urine controls, all results were positive at read time.No false negatives were obtained.Manufacturing batch record review did not uncover any abnormalities.Root cause could not be determined without patient specimen in-house analysis.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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