The user facility reported that during a patient procedure the primary hand control was displaying an error message (lock again, then slide).The user facility also reported that a wrench icon was next to the maintenance display.During the reported event, user facility personnel contacted their biomedical department who then contacted steris technical support.Steris walked the biomed through the proper procedure for utilizing the back-up hand control and the procedure was completed successfully.No injuries were reported however, a procedural delay was reported.
|