A replacement adapter was sent to the customer.As a result of capa (b)(4) which was initiated for pump in style transformer overheating/melting issues, a field action safety notification was initiated on (b)(6) 2011.Activities related to this notification are on-going.The product involved in the complaint was not returned for eval/investigation at this time.Therefore, no conclusions can be made as to the cause of the event.Attempts to retrieve the product are on going.Should add'l info or the original product be received, resulting in new, changed, or corrected info, a follow up report will be filed at that time.
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