Probable cause is uv embrittlement of aged product.From info provided by the oem distributor of this product and our shipping records to the oem the lot number involved in this complaint is one of the following: (b)(4); therefore, the product is between (b)(4) old.Since (b)(4) 2007 this product bears a three year expiration date.Since(b)(4) 2011 it has been manufactured with a uv stabilizer and antioxidant package to delay the onset of uv embrittlement.No product is being returned at this time, and no further action is anticipated.
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