Patient identifier not made available from the site.In trouble-shooting, a medtronic representative reviewed images and determined their kv values for 3d scans were too low, the scans were set to 40kv.Patient anatomy was also noted to be a factor in the reported issue.A medtronic representative, following-up at the site, reported making recommendations to the site to take images with 120kv.Per the medtronic representative, all phantoms passed tests: 3d, contrast and resolution.No parts have been returned to manufacturer for analysis.
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