A steris service technician inspected the washer and found that the knight chemical dosing system was not operating properly.The technician further inspected the washer and found that the spray arms in the chamber and manifolds were clogged with debris.In section 6 of the operator manual it states to conduct weekly cleaning on the spray arms.A steris account manager performed in-service training on the proper use and operation of the washer.The technician replaced the dosing system, ran a test cycle and confirmed it to be operating properly.No additional issues have been reported.After reusable instruments are processed in the reliance synergy washer, the user facility must be further process the instruments through an appropriate validated cycle in a healthcare sterilizer.
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