The report refers to the anti-reflux unidirectional valve (patient port), by which the aspirated content of the procedure was expelled with pressure, also at the moment of handling before disposal by the user.The event was considered severe since the content had direct contact with the user when spilled on this person's face and eye area.We (distributor) visited the operating room and verified that the failure in the valve was not due to an error in the handling of the product, and we also corroborated that the content was expelled from the unidirectional valve (patient port) but not with pressure, rather slipping slowly through it.We did not observe errors in the handling of the product by the users.
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No sample was provided by the customer; therefore, an evaluation of the complaint device for deficiency of construction could not be performed.Previous discussions with the (b)(4), and the sales representative were conducted regarding the reported issue.It was determined that reflux issues were due to the customer turning off the vacuum prior to capping.The cardinal team explained the proper procedure for the disposal process as outlined in the instructions for use and that the reflux valve is a safety feature and not intended to be a hermetic seal.Note: if the event sample is received at a later date and provides a different conclusion, a follow-up report will be submitted.
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