A replacement transformer was sent to the customer.The product involved in the complaint was not returned for evaluation/investigation at this time.Therefore, no conclusions can be made as to the cause of the event.As a result of capa ca10-049 which was initiated for pump in style transformer overheating/melting issues, a field action safety notification was initiated on (b)(4) 2011.Activities related to this notification are ongoing.Should additional information or the original product be received, resulting in new, changed, or corrected information, a follow up report will be filed at that time.
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