A discordant, (b)(6) result was obtained on an advia centaur xp instrument.The discordant result was not reported to the physician(s), as the patient was previously diagnosed with (b)(6).The sample was repeated on the same instrument, resulting (b)(6).The corrected result was reported to the physician(s).There are no reports of patient intervention or adverse health consequences due to the discordant, (b)(6) result.
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A siemens customer service engineer (cse) was dispatched to the customer site.After evaluation of the instrument and instrument data, the cse noted that quality controls were within range at the time of event.The cse proactively replaced and adjusted the sample probe.The cse cleaned the sample dispense area in the incubation ring.The cse also replaced the wash solution, verified the bottom of the sample probe, and replaced the pressure sensor and probe.The cause of the discordant, (b)(6) result is unknown.The instrument is performing according to specifications.No further evaluation of the device is required.
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