The device history record was reviewed and indicated that the product was released accomplishing all quality standards.The product sample was returned for evaluation.The sample returned consisted of one quinton permcath dual lumen catheter, 36 cm, product code 8817748001 which came inside a plastic bag and presented signs of use (cuff with residues of blood and the catheter was cut approx.3 cm below the cuff).Visual inspection was performed and revealed that the catheter had a hole on the extension tube near to red adult adapter.The most probable root cause is that the leak was more likely caused by misuse such as improper inappropriate use of sharp objects, repeated clamping or other similar damage.The evidence provided is enough to discard the manufacturing process as a potential cause.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection, leak testing and visual acceptance sampling) are in place to prevent nonconforming product from leaving the manufacturing operations.As per procedure, manufacturing performs 100% leak testing and a 100% visual inspection at the final stage of production, which would identify this issue in the catheter assembly.No additional actions are required.This complaint will be used for tracking and trending purpose.
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