The complaint device was received by depuy synthes mitek and functional testing revealed the red trigger on the device was sticking and would not return to the ¿home¿ position.A batch record review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident.Further, a review into the depuy synthes mitek complaints system revealed one other similar complaint for this lot of devices that were released to distribution.The complaint device was forwarded to the manufacturer for evaluation and root cause analysis.The manufacturer¿s investigation confirmed the trigger on the device would not fully return without assistance, confirming the complaint.The manufacturer confirmed that this product is 100% functionally activated by the assembly operator including trigger activation before packaging.During the complaint investigation attempts to simulate this failure mode were made, it appears that the gear assembly associated with the trigger might have been misaligned, not fully seated, and then slipped back into alignment but at a different gear location.Once moving freely the loading rod was visually short in deployed length indicating the gear which governs deployment length is out of location.The length was dimensionally verified to be short.It is possible that during assembly, the gear tooth was not fully seated, however it cannot be confirmed.An attempt at confirming this was made via a non-destructive test, a ct scan, which was performed on the device however the results were inconclusive.The manufacturer believes this device failure is an anomaly.The manufacturer has opened a capa as a result of this failure.No further action is warranted at this time, however, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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