Olympus was informed that during a routine colonoscopy, the scope would not advance inside the patient's colon.The scope was withdrawn and it was reported that the bending section rubber had come off inside the patient's colon.The device fragment was retrieved, but the patient sustained an injury and bleeding were observed in the colon.The bleeding was rectified by applying cautery and the intended procedure was completed with the same device.The customer will send the referenced device to a third-party vendor for service.The device has been serviced by a third-party vendor several times.Olympus followed up with the user facility via telephone and in writing to obtain additional information regarding the reported event, but with no results.
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