Catalog Number 10282969 |
Device Problems
Display Difficult to Read (1181); Patient Data Problem (3197)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/03/2015 |
Event Type
No Answer Provided
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Event Description
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Customer reported that erroneous patient id was assigned to a sample.Customer reported that barcode reader misread patient barcodes and uploaded result for patient to another patient id profile in emr.Customer also reported that barcode for patient b ((b)(4)) was scanned and uploaded as id for patient a ((b)(4)).Customer stated that they couldn't be sure if incorrect barcode was scanned at the time of test but stated that they have noticed issue occurring with operator ids and inputting incorrect symbols into id when barcode was scanned.There was no report of injury due to this event.
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Manufacturer Narrative
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Customer indicated that both patients were asked to have blood drawn again to re-test sample.Customer stated that error was noticed when profile for patient b was pulled up and no results displayed for the day.Customer confirmed that results were close enough that no harm was done to patients.Customer had been contacted to see if they could be able to locate the barcodes and be able to determine whether the issue was due to scanning the incorrect barcode? customer indicated that issue had not occurred again and she did not consider the occurrence to be an instrument issue.Customer indicated that they believed that wrong barcode was scanned and considered issue to be operator related.Customer indicated that they do not require further follow up and assistance.
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Search Alerts/Recalls
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