It was reported that during set-up of the device for a cardiopulmonary bypass procedure, there was a power failure to the front control panel of the cooler heater unit.As a result, an alternate device was employed.The surgical procedure was completed successfully.There was no delay, no blood loss, nor adverse consequences to the patient.
|
Customer has new biomedical group starting and they will check device before calling in for service.At this time, the customer is just reporting failure.Per the field service resp (fsr), the unit initially powered up to specification and ran all modes of operation with no indication of failure.The unit was powered down and up four or five times without fail.On the sixth or seventh time, the unit failed to go through its normal power up routine and the control panel would indicate no power and failure.After the power failure to the control panel, the fsr found that by resetting the printed circuit (pc) boards in the card rack, the unit would power on to normal state and all modes of operation worked correctly.The fsr proceeded to turn the unit off and on a half dozen times without further incident.The fsr performed preventive maintenance (pm), completed calibration and release test.The unit operated to mfr specifications and was returned to clinical use.If additional info becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
|