There were no returns available from the customer site for this evaluation.Accuracy testing was performed using an in-house retained reagent kit of lot 39018m500.One isystem analyzer was successfully calibrated and replicates of a ca 125 panel set (1 - 3) were tested.All results met acceptance specifications, indicating acceptable performance of the assay lot.The architect ca125 ii assay package insert contains information to address the current customer issue.A review of complaint tracking and trending metrics was performed and identified no adverse trends in conjunction with the complaint issue currently under evaluation.Based on the available information from the customer site and from the results of this evaluation, there is no evidence to reasonably suggest a product malfunction occurred.The issue was confined to one discreet patient sample, which further evaluation by the customer indicated the presence of a heterophilic antibody.No additional issues were identified.
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