No patient information provided as no patient was involved in this concern.A medtronic representative, following up with the site, tested the system and found 0 volts on pins 5, 6, and 7 of junction 7 indicating bad batteries in tray 4.Replacement batteries shipped to site for issue resoluition.The medtronic representative replaced the batteries in tray 4, performed gain calibrations and reported the system is ready to use.A medtronic representative performed am imaging system system check-out, all areas passed, after the batteries were replaced.No parts have been received by the manufacturer for analysis.
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