It was reported by the customer that while giving a bath to the resident on the concerto shower trolley, the stretcher tilted.Pt was not injured.Caregiver prevented pt from falling but received a bruise on upper left shoulder.Arjohuntleigh tech was visiting the site after the incident to perform interview and device eval.It was found that the stretcher tilted due to the stretcher being broken at the screws attachment and missing screws.Gen condition of the device was estimated as fair (broken stretcher and worn mattress).During the inspection operating manual and preventive maintenance were not available for users.The device was not under arjohuntleigh service contract and had its maintenance performed by the customer, but preventive maintenance schedule was not available.The date of the last maintenance was not provided.Tech recommended that the customer check the stretcher screws on another 9 devices.
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